Download the ISCONTOUR 2020 Programme (draft!)

ISCONTOUR 2020 Keynote Speakers

Smart Technologies for Smart Cities – The Example of Vienna

Andrea Kostner (Vienna Tourist Board, Austria)

Andrea Kostner is a senior member of the department Business Development & Strategic Partnership at the Vienna Tourist Board. She is responsible for the field of Future Business & New Technologies and therefore takes care of the evaluation and implementation of new technologies within the company. In adition she advises and supports the departments, thus expediting the digitization of the organization. Kostner studied Communication and Politics at the University of Vienna. During her professional career she worked for various companies in Austria, Germany and the UK. She has been working for the Vienna Tourist Board in various positions since 2006 and has held many presentations at international conferences and is a guest lecturer at different Universities of Applied Sciences in Austria.

The Future of Destinations and Destination Management Organisations

Dan McCole (Michigan State University, USA)

Dan McCole is an associate professor in the Department of Community Sustainability at Michigan State University in the U.S. He holds an MBA from MSU and a Ph.D. from University of Minnesota. Dan has been a tourism researcher for more than 15 years and has also conducted several experiments on survey research methods. Dan’s research, teaching and outreach focus primarily on tourism and its role in helping communities better sustain their economies and natural resources, while promoting the quality of life of residents and visitors. In addition to tourism Dan teaches university courses on entrepreneurship and research methods. Dan has given over 100 talks and presentations at conferences and meetings around the world on issues related to tourism and research methods.